Business Continuity & Disaster Recovery Policy
Operational resilience guidelines, multi-region redundancy standards, and incident recovery frameworks protecting Arzenlabs platform services.
1. Purpose & Resiliency Commitment
Arzenlabs ("Arzenlabs") designs its software applications, cloud architecture, and technical workflows with fault tolerance and continuous availability in mind.
This Business Continuity and Disaster Recovery ("BCP/DR") Policy outlines our high-level framework for maintaining operational continuity during infrastructure outages, cloud provider disruptions, or emergency incidents.
2. High-Availability Architecture
Multi-Region Edge Failover
Arzenlabs web applications and APIs are deployed across distributed serverless edge networks (Vercel & Cloudflare Anycast) to ensure global route redundancy.
Automated Database Backups
Relational databases undergo automated daily snapshots and point-in-time recovery (PITR) logging stored in geo-redundant, encrypted cold vaults.
3. Recovery Objectives & Incident Protocols
- Recovery Time Objective (RTO): Target recovery time under 4 hours for core web applications during major cloud provider regional failures.
- Recovery Point Objective (RPO): Maximum data loss window under 1 hour for transactional relational records.
- Incident Communication: Service operational status and major incident updates are published at
https://arzenlabs.com/status.
4. Disaster Recovery Inquiries
For questions regarding enterprise disaster recovery SLAs or client business continuity planning:
Arzenlabs seeks to comply with applicable data protection and privacy laws including the Digital Personal Data Protection Act (DPDP) 2023, Information Technology Act 2000, and applicable international privacy principles.